Why Dental Office Managers Thrive Better Together

Building Your Support System: Why Dental Office Managers Thrive Better Together

July 15, 20254 min read
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Being a dental office manager is a rewarding yet often challenging job. You juggle many responsibilities, coordinating with the doctor, managing teams, handling patient needs, keeping up with paperwork, and ensuring everything runs smoothly.

With so much on your plate, it can sometimes feel overwhelming. I speak from experience. That’s why connecting with others who understand your role can make a difference. Building a network of like-minded professionals can help you grow, solve problems, and feel supported.

FINDING SUPPORT THROUGH PROFESSIONAL COMMUNITY

I began my dental career in a small, rural, single-doctor practice. After 20 years, the doctor decided it was time to retire. Although unprepared to retire, I questioned whether I could transition into a more considerable practice.

Let’s be honest: running a dental office is not always easy. I often wondered if I was handling everything correctly. Was I missing critical information that I was not even aware of?

I faced challenges like hiring and retaining a good team, credentialing a new associate, ensuring patient satisfaction, sorting out billing issues, learning new technology, and keeping up with changing guidelines. When tackling this alone, it sometimes felt like I was stranded on an island.

Determined to expand my knowledge, I searched online and found the American Association of Dental Office Management (AADOM) website. Intrigued by the resources available, I joined right away.

What stood out to me was the wealth of information I could access directly from the website. After a year as a national AADOM member, I discovered study clubs and joined my nearest group.

It did not take long to realize I was not alone. There was a community of like-minded professionals eager to share their knowledge and support of one another.

The best part was that I did not have to navigate dental office management alone.

WHY CONNECTING WITH OTHERS MATTERS

  1. Sharing Ideas and Tips: Talking to other managers can open your eyes to new ways of doing things. You can exchange tips, learn about the latest tools, and discover what works well in other offices.

  2. Finding Solutions Together: We all encounter roadblocks. Having a group of peers means you can get advice and brainstorm ideas with people who understand your unique challenges.

  3. Learning and Growing: Connecting with others, whether through conferences, workshops, or online groups, provides access to learning opportunities that help you stay sharp and confident in your role.

  4. Feeling Supported: Sometimes, you must talk to someone who gets it. Building a network gives you that support system—people who can offer encouragement and a listening ear when things get tough.

  5. Opening New Doors: You never know where a conversation might lead. Networking can introduce you to new career opportunities and help you grow professionally.

Why Dental Office Managers Thrive Better Together by Terri Greene Guthrie

EASY WAYS TO START BUILDING YOUR NETWORK

  1. Join a Professional Group: Organizations like AADOM are full of resources and people eager to connect.

  2. Attend Industry Events: Conferences and seminars are excellent opportunities to meet others in your field and gain new insights.

  3. Get Social Online: Platforms like LinkedIn and Facebook host groups where dental office managers share advice and ideas.

  4. Meet Locally: Look for small groups or Dental Professional Learning Networks (DPLN) in your area that gather to discuss work challenges and support each other.

THE POWER OF NETWORKING

Networking is not just a bonus; it is a powerful tool that can make your job easier and more fulfilling. When you connect with others, you gain knowledge, find solutions, grow your skills, and build a support system that enhances your work life.

You deserve to feel confident and supported in your role, and networking can help you achieve that. Taking that first step can be nerve-wracking!

Whether joining a group, attending an event, or reaching out online, investing time in building your network can pay off in ways that make your work and life easier and more rewarding. Building a strong professional network can transform your dental office manager experience.

Beyond the knowledge and career growth, it brings a sense of belonging—a reminder that you are never alone on this journey.

Every challenge feels a little lighter when you know you have people to turn to, and every success feels sweeter when celebrated together. The relationships you build will uplift and inspire and remind you why you chose this path.

Reach out, connect, and lean on your community—you deserve the support, and together, we all thrive.


Growing up as an Army brat, Terri Guthrie traveled extensively and connected with diverse cultures, instilling a love for hospitality. Initially in the hotel industry, she transitioned to dental management after joining a friend's practice, which became her lifelong passion. Despite earning a BS in Health Information Management, Terri’s commitment to dental management remained strong.

Recognized as one of the Faces of AADOM in 2024 and earning the FAADOM designation, Terri now serves as the Kansas City Dental Connection President and is dedicated to supporting our dental community.

Terri Greene Guthrie, FAADOM

Growing up as an Army brat, Terri Guthrie traveled extensively and connected with diverse cultures, instilling a love for hospitality. Initially in the hotel industry, she transitioned to dental management after joining a friend's practice, which became her lifelong passion. Despite earning a BS in Health Information Management, Terri’s commitment to dental management remained strong. Recognized as one of the Faces of AADOM in 2024 and earning the FAADOM designation, Terri now serves as the Kansas City Dental Connection President and is dedicated to supporting our dental community.

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